Cart 0

Terms & Conditions

This website is operated by The Village Square Trust.  Throughout the site, the terms “we”, “us” and “our” refer to The Village Square Trust.

We reserve the right to refuse orders from customers at our discretion.

We reserve the right to make any changes to the menus at our sole discretion. The meals are designed to be nutritionally-balanced, but specific health or dietary requirements or objectives from eating KidsHQ SuperMeals cannot be guaranteed.


We accept Visa debit & credit cards, and Master Card . Your card will be charged in advance for the full value of the total order. Your order is only confirmed when you receive both an order confirmation and a payment confirmation.

We reserve the right to amend or refuse the sale, if the payment is not received prior to delivery day. Please note that prices may alter, and that we reserve the right to change prices without prior notice.

Your credit card number will not be stored once payment has been successful.

The name that will appear on your bank statement will be KIDSHQ SUPERMEALS.

Cash + EFTPOS payments are accepted only for meals bought from The Village Square Trust premises.


Frozen products should be put in refrigerators upon receipt. Cooking and re-heating instructions must be followed closely. Make sure that re-heated food is piping hot throughout.


KidsHQ SuperMeals Guarantee

It is our intention to give total customer satisfaction through the products we offer. KidsHQ SuperMeals should be sold to you in perfect condition. If you have reason to suspect that a product is somehow damaged, unfit for human consumption or is incomplete, please contact us immediately. We shall endeavour to replace the items or give you an appropriate refund where possible. If you do not let us know within 24 hours of purchase, we may not be able to refund the item or replace it and you will be deemed as having accepted your KidsHQ SuperMeals purchase for that day, unless we agree otherwise.

Warranties and Liability

We shall not be liable by reason of any misrepresentation (unless fraudulent) or any breach of warranty, condition or other term (express or implied) or any breach of duty or negligence for any damages whatsoever

Use of the Website and our Publications

Unauthorised duplication or publication of any materials from our website is prohibited.

As a use of the publications, you may retrieve and display content from the site on a computer screen and print out individual pages from the site on paper for the sole purpose of placing an order with us or using information from the Publications in the consumption of our products, but copying, modifying, or transmitting for any other purpose is strictly prohibited except with prior written permission from us. You may not commercially exploit any of the content of the Publications. You acknowledge that KidsHQ SuperMeals is our trade mark and that you may not use the name.

General Provisions

We shall not be liable for any delay or failure to perform any of our obligations under these terms and conditions due to any cause beyond our reasonable control.

These terms and conditions constitute the entire agreement between you and us and supersede any previous agreement or understanding and may not be varied except in writing between us. All other terms and conditions express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.

The waiver by us of any breach or default of these conditions shall not be construed as a continued waiver of that breach, nor as a waiver of any subsequent breach of the same or any other provision.

If any provision of these conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these conditions and the remainder of the provision in question shall not be affected.


Questions about the Terms & Conditions should be sent to us at info@kidshq.co.nz.