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KidsHQ SuperMeals is committed to protecting and respecting your privacy. We only collect and use your personal information as outlined below.


Personally Identifiable Information

As part of the registration process when you order from KidsHQ SuperMeals, we ask for basic information about you, including your name, telephone number and email address. If you choose to create an Account with us we also ask for your address. This information is needed to be able to process your order and helps us plan for future services. We may also ask for some optional demographic information that we use to understand who our customers are and what you want. This information enables us to make ongoing changes to our services so that we can improve our products and services and match them to your needs and desires. We may use this information occasionally to notify you about our new services and products, make recommendations to you and advise you of special offers we think you may be interested in.

We will keep Personal Information only as long as it is necessary, including for the purposes of updating the product or services or as required by law.  We will safeguard information in our custody. Access to Personal Information is restricted to employees and authorised service providers who need it to perform their work.


This website uses the Shopify e-commerce platform

KidsHQ SuperMeals’ online store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. (As at June 2016, there were more than 275,000 active online stores using the Shopify platform worldwide.)

Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: When you use our direct payment gateway to complete your purchase, Shopify temporarily stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard and American Express. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).


Anonymous Information

This type of information cannot be linked to an individual customer.

This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics uses “Cookies”. Cookies are small pieces of information that are stored by your browser on your hard drive. They do not contain any personally identifying information. We use this information to track overall usage patterns and statistics for this website.

You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled. (You can choose to prevent Google’s collection and usage of the data gathered by cookie files to provide information regarding your usage of this website, including your IP address, by downloading and installing the browser plugin available here.)


Shopify sites, including this website, also use cookies to identify patterns of website use and provide reports for online store owners.

This website uses retargeting services from the social network Facebook. Facebook collects certain information via cookies to determine which web pages are visited. This data is then used to associate your browser with interest and demographic categories, and serve Facebook ads based on your past visits to this website. Please note that any information collected by Facebook via cookies is not linked to any customer's personal information collected by us.

By using this website, you are consenting to the appropriation of data about you by Google and Facebook in the manner and for the purposes laid out above.

We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third parties, but these statistics will not contain any information about you from which you could be identified.



When you provide us with personal information to complete a transaction, verify your credit card, place an order or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

With your permission, we may send you emails about our store, new products and other updates.

If after you opt-in to sharing your information, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at info@kidshq.co.nz or mailing us at:

KidsHQ SuperMeals
Parnell Community Trust
545 Parnell Road
Parnell, Auckland 1052
New Zealand


Third Party Sites

This website contains links to other web sites. KidsHQ SuperMeals cannot be held responsible for the privacy practices of other websites. We encourage all visitors to be aware and read the privacy statements of websites that collect personally identifiable information.


Privacy Statement Changes

KidsHQ SuperMeals may change this privacy statement at any time. You are advised to read this statement each and every time so that you are satisfied with the privacy conditions under which you provide this website with your personal information.